Customer Care

Customer Care 2018-03-23T11:27:05+00:00

Customer Care

Our Customer Care team specialise in understanding each customer’s freight requirements, wants and needs to ensure we are always offering you the best possible solution to suit your business. You will work with a dedicated Customer Care team offering you honest and reliable information without waiting in a queue or on hold. You will speak to real people with a passion to not only provide answers to your enquiries, but a commitment to communication. KIS Customer Care team have a track record of answering all phone calls within 4 seconds.

Let us chase your freight, while you work on your business!

Chain Of Responsibility (CoR)

 On 1 October 2018, the Heavy Vehicle National Law (HVNL) will be amended to provide that every party in the heavy vehicle transport supply chain has a duty to ensure the safety of their transport activities.

Click here to view some helpful YouTube videos

Helpful websites:  https://www.nhvr.gov.au/safety-accreditation-compliance/chain-of-responsibility/changes-to-cor

Key Changes to CoR: https://www.ntc.gov.au/heavy-vehicles/rules-compliance/load-restraint-guide/

To obtain a copy of the “Load Restraint Guide”, click here