I echo everything HAVIT Lighting said in their review. I happened to have the pleasure of speaking to Tamara Horne and she is a customer service person after my own heart. Customer service should be a service, so I always make sure to be cheery and try everything I can to help the customer, then follow up to make sure everything is on track. This is exactly what Tamara did. I was actually shocked when she called the next morning "just to let me know that my delivery was still on track for that day". I immediately asked her to send me her email details so I can now just email Tamara directly. Even the delivery / pick up drivers are great. Always polite & helpful. Thank you Tamara and KIS for showing everyone how it should be done!
23:55 16 Aug 17
We have only had exceptional Customer Service from KIS Transport. ALL CARRIERS should take a leaf out of their book. Our contact Tamara is quick to action requests with regular updates and ALWAYS willing to HELP with a SMILE on her face. This is the first time in my 20 yrs of experience in dealing with a Transport Companies where I have not had to wait on the phone to speak with someone and/or where my emails have been replied to within half an hour of sending the email.In this game, it really is about SERVICE, RELIABILITY & RESOLUTION. KIS Transport has them ALL...KEEP it up KIS 🙂
00:58 05 Jul 17
Really friendly support/customer service team. Always willing to help. In particular Tamara Horne and Rachael Cooper, who both have gone above and beyond for me since using KIS Transport as our preferred shipping method. Thanks guys!!
04:05 22 Aug 17
I find the customer service to be first class with the staff at KIS especially our rep Madeline New. She always happy to help and swift with any requests we may have or issues that need resolving. Would highly recommend this service to any future employers. Such a quick way to organise bookings instead of being tied up on phone all day requesting pickups etc.
04:00 04 Jul 17
Bell Press changed freight brokers after years of using another service and I have to say that I am extremely happy with the service. We have saved money and time and we have greater options with the choice of transport. The customer service has been above reproach and I would highly recommend using this company.
23:46 06 Jul 17
A+++ KIS Transport has been amazing, every delivery out on time, love being able to select carrier. A special thank you Tamara Horne for helping with the more difficult ones (she is a legend), everything is as smooth as butter and receiver has been thrilled every time with the service. Highly recommend this service.
05:09 06 Sep 17
Nick signed us up for KisFreight about two weeks ago and its been first class. The call centre has been available for calls (Aussies), followed up on our queries and got to back to us when they said they would.The freight portal is user friendly (it can save quotes - better than Temando).
Bellsouth Poultry Equipment
02:27 19 Dec 17
Cameron has been super helpful and efficient in helping me with any enquiries or freight issues
03:31 11 Jan 18
Cameron Rich has been amazing at helping me get all of my freight at Acorn Press coordinated. It's so nice to be able to deal with one person and have email contact. So very different from other freight companies where you get hand balled to a different person all the time. Keep up the good work!
01:07 12 Jan 18
We deal with KIS Transport on a daily basis. Cameron is our favourite person to deal with. Prompt and professional service.
01:33 17 Jan 18
I deal with KIS Transport on a daily basis for our freight requirements, locally and certain shipments into New Zealand. Rachael Cooper does a fantastic job! She's friendly, professional and extremely efficient.
02:07 17 Jan 18
A big thank you to KIS for all their support! Cameron and the team have been outstanding with their efforts!! Very helpful and prompt service! Easy to deal with! Highly recommended!!
04:00 18 Jan 18
Had Cameron Oldham come in and sign us up. What a pleasure to deal with. From the initial meeting to account paperwork he has been efficient every step of the way. If i ever get stuck he always endeavors to help. Highly Recommend KIS and Cameron to help!
03:50 19 Jan 18
I use Kis Transport multiple times per week, easy as emailing off a quote with dimensions and address and the quote is delivered in minutes at a very attractive price. Cameron Rich himself books them in quite quickly after I say to go ahead with a particular quote. I would very much recommend Kis Transport to anyone. Reliable and Honest
03:58 19 Jan 18
Huge thanks to KIS Transport for providing us with a super easy process for our freight requirements. Cameron Oldham has provided exceptional Customer Service from the start and is readily available for any questions that we may have. Thanks Cameron!
22:27 21 Jan 18
Had my doubts about using a third party freight co but am so pleased I gave them a go! So easy to use and they do all the chasing of freight now and better pricing. Kate Gardner is our Accounts Manager and nothing is too much trouble she is great!
00:23 24 Jan 18
Great company, Cameron goes above and beyond to keep us happy. Always responds immediately and never keeps us waiting. Great prices on interstate transport.
01:14 23 Jan 18
Only been set up for a few days but if it stays the way it has I will be shifting all of our freight with KIS. Wade McIntyre did a great job explaining the product and following up to get us set up as well as running me through the ins & outs of the online portal. Bookings are easy and costs are transparent. I am no longer using multiple sites for moving different sizes of freight.
03:39 09 Feb 18
Can't recommend Cameron Rich highly enough!!! Super helpful and a total pleasure to deal with. Thank you so much.
20:06 14 Feb 18
Cameron Rich has always by far provided me the most amazing customer service. No request is too big or too small, he always goes above and beyond!
05:20 02 May 18
Their Service is always on point. Great customer service, operators are very knowledgeable about various freight services. Their quotes are always very cheap and delivered in a timely manner.Shout out to Rachael Cooper who was a star in helping me organise a urgent consignment today
03:29 30 May 18
Ray, Isabel and the team at KIS are great to work with and always ready to help. This on top of great Transport Cost make it my No. 1 Transport Service for all of my local and interstate deliveries. Thank you!
23:58 04 Jun 18
A big thank you to Rachael Cooper from KIS Transport. She is super helpful and fast in her email replies.
02:36 15 Jun 18